dbdaje Privacy Policy

dbdaje is a trusted online casino and betting platform in Bangladesh. We place the highest priority on the privacy of our users. In this privacy policy, we explain in detail how dbdaje collects your personal information, the purposes for which that information is used, who it may be shared with, and the steps we take to keep your information secure.

We believe that transparency is the foundation of trust. That is why this policy is written in simple, clear, and easy-to-understand language, so you can fully understand what dbdaje does with your information.

dbdaje uses the information collected from you for the following purposes:

2.1 Account Management and Verification

We use personal information to confirm your identity and keep your account secure. Verifying the legal age requirement (21+) and preventing fraud are also part of this process.

2.2 Financial Transaction Processing

We use financial information to correctly process your deposit and withdrawal requests made through bKash, Nagad, Rocket, Upay, or bank transfer.

2.3 Providing Customer Support

If you have any issue or complaint, our 24/7 live chat support team may access your account information to assist you.

2.4 Security and Fraud Prevention

We use technical information to detect unusual account activity, prevent multiple account creation, and maintain overall platform security.

2.5 Service Improvement

Based on your gaming preferences and experience, we improve our services and offer you more relevant games and bonuses.

dbdaje does not sell your personal information to any third party. However, information may be shared in the specific circumstances below:

3.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process financial transactions. These organisations operate under their own privacy policies.

3.2 Technology Service Providers

We work with trusted technology partners to operate the platform. These partners operate under strict confidentiality agreements and may not disclose your information to any third party.

3.3 Legal Obligations

We may be required to provide necessary information in response to a court order, a lawful request from a law enforcement agency, or other legal obligations.

3.4 Responsible Gaming Organisations

If concerning patterns appear in your gaming behaviour, limited information may be shared with responsible gaming support organisations in the interest of your protection.

4.1 Data Retention Period

We retain your information for the period required by legal requirements and regulatory guidelines. Even after your account is closed, some information may be kept for a specified period to meet legal obligations.

4.2 Staff Training

All our staff receive regular training on privacy and data protection. Access to your information is strictly controlled and limited to authorised personnel only.

The dbdaje website uses cookies to improve your browsing experience. Cookies are small data files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the site to function properly. They keep your login session active, ensure security, and provide basic functionality. These cookies cannot be turned off.

5.2 Functionality Cookies

These cookies remember your preferences, such as language selection and game preferences. They improve your overall experience.

5.3 Analytics Cookies

Analytics cookies are used to understand website usage patterns and to improve services. This information is completely anonymous and no individual is identified.

5.4 Cookie Controls

You can control or delete cookies through your browser settings. Please note that turning off certain cookies may affect the functionality of the site.

6.1 How to Exercise Your Rights

To exercise any of the above rights, write to us at: [email protected] or contact our 24/7 live chat service. We generally respond to your request within 7 working days.

dbdaje is strictly for users aged 21 and above only. We do not knowingly collect information from minors. If we have evidence that a minor has registered on our platform, we immediately close that account and permanently delete all associated information.

We carry out an age verification process at the time of registration and perform additional identity verification in suspicious cases. If a parent or guardian believes their minor child has used our platform, please contact us immediately.

Our platform has connections with game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) and payment service providers. These third parties operate under their own privacy policies.

dbdaje is not responsible for the privacy practices of these third parties. We recommend that you read their own privacy policies before using the relevant services.

However, we only work with third parties who meet our security standards and are committed to protecting user information.

dbdaje reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify you of the changes at your registered email address.
• You may be asked to review the new policy when logging into the platform.

Continuing to use our services after changes have been made will be taken as your agreement to the new policy. We therefore recommend that you review this page regularly.